Reference

Terms That Cover Your Account on pk99

These terms set out what you agree to when you open and use a pk99 account — covering deposits, withdrawals, account access, and how we handle disputes.

Applies to all account holdersCovers JazzCash, Easypaisa, Raast transactionsSubject to local law and eligible regionsUpdated terms notified via account emailContact support for any clause clarification

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your rights under these terms include the ability to request a copy of the data we hold, ask us to correct inaccurate account details, and close your account at any time by contacting support. We retain transaction records — including JazzCash, Easypaisa, and Raast payment logs — for as long as required by applicable regulations. Account passwords and OTP codes are never shared with our team; if anyone contacts you claiming to be pk99 and asks for your OTP, treat it as a security risk and report it through live chat.

Data Access

You can request a summary of the personal data we hold on your account at any time. Submit the request through your account settings or via email to our support address.

Transaction Records

All deposit and withdrawal records — across JazzCash, Easypaisa, Raast and bank channels — are retained and available for review if a payment dispute is raised.

Account Corrections

If your registered name, mobile number, or payment details are incorrect, contact support with a valid ID. We update the record after verification is confirmed.

Account Closure

You may request full account closure at any time. Any confirmed wallet balance is processed back to your registered JazzCash, Easypaisa, or Raast account before closure is completed.

TERMS CONTACT

Reach Us About Any Term or Clause

If a clause is unclear, or if you believe a term has been applied incorrectly to your account, our support team handles those queries directly. You can reach us through live chat on the pk99 site, by email, or via the in-app message thread on your account page. We aim to respond to terms-related queries within one business day, though complex disputes may take longer depending on what verification is needed.

Live Chat Start a chat session directly from your account page. Quote the clause number or transaction ID so the agent can pull up the right details immediately.

Email Support Send your query to the support address shown in your account settings. Include your registered mobile number and the specific term you are asking about.

In-App Message Use the message thread inside your pk99 account. This keeps a written record of the exchange, which is useful if the query escalates to a formal dispute.

What These Terms Actually Cover

pk99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on pk99 and making your first deposit — whether through JazzCash, Easypaisa, Raast, or a linked bank debit — you accept these terms in full. They govern how your account is opened, how funds move in and out, how we handle inactive

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accounts, and what happens if a dispute arises. Access to pk99 is available only where permitted under local law; if your region does not allow online wagering, these terms do not create any right of access for you. We may update these terms at any time.
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When we do, we send a notification to the email address registered on your account. Continuing to use your account after that notice means you accept the revised terms. Each payment method listed in your account wallet — JazzCash, Easypaisa, Raast — is subject to its
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own provider terms as well as ours; we are not responsible for delays or restrictions imposed by those networks. Accounts are personal and non-transferable. You may hold only one account per person. Any attempt to operate duplicate accounts may result in suspension and forfeiture of pending
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transactions. We hold the right to request identity verification at any stage, and account access may be limited until that verification is complete.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About pk99 Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, payment conditions, and what happens when something goes wrong.

They take effect the moment you complete account registration and make your first deposit. Using any feature — including JazzCash or Easypaisa deposits — confirms you have accepted them.

We notify you by email to your registered address. If you continue using your account after that notice, the updated terms apply automatically to all future activity.

No. Each person may hold one account only. Duplicate accounts are against our terms and may result in suspension, along with forfeiture of any funds pending in those accounts.

Yes, for the portion of the transaction that happens on pk99. Each payment network also has its own provider terms, and delays caused by those networks fall under their responsibility, not ours.

Send a data request via your account settings or by emailing support. We will confirm your identity first, then provide a summary of the personal and transaction data we hold.

Contact support through live chat or email and request closure. We process any remaining confirmed wallet balance back to your registered payment method before the account is permanently closed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account on pk99

Account Security and Your Rights Under These Terms

Data Access

Transaction Records

Account Corrections

Account Closure

Reach Us About Any Term or Clause

Common Questions About pk99 Terms

01 When do these terms take effect on my account?

02 What happens if pk99 updates the terms?

03 Can I hold more than one pk99 account?

04 Do these terms cover disputes about Easypaisa or Raast payments?

05 How do I request a copy of the data pk99 holds on me?

06 What are the conditions for closing my account?

Terms & Conditions

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